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Here you’ll find answers to some of our most common questions about Kenya and Steri Tour’s services, but if you don’t find what you’re looking for here to plan your perfect trip, please reach out and we’ll be happy to give you the information you need!
Frequently Asked Question
- Yes. Steri Tours & Travel is 100% Kenyan-owned, founded and led by Phoebe Maina, a Kenyan woman entrepreneur. When you travel with us, you are booking directly with an African-owned, women-led company, and your money stays in Kenya.
- Kenya is one of the most welcoming destinations for Black travelers, and many of our American guests describe the sense of homecoming as the most powerful part of their trip. As with any destination, normal travel precautions apply in cities, and our team supports you throughout — from airport pick-up by our own branded drivers to a 24/7 emergency line during your trip.
- Three things: we are women-led and Kenyan-owned; we build itineraries around unique accommodations rather than the mass-market hotels; and our experiences are co-created with communities, who participate as stewards, shareholders and stakeholders — never as props. You get depth that standard safari circuits cannot offer, and communities genuinely benefit from your visit.
- Yes — group travel is one of our specialties, for groups from the United States, Europe and around the world. We act as the on-ground partner for group-trip hosts, travel agencies and organizations, handling itinerary design, accommodations, transport, community experiences and logistics for groups of all sizes. Group hosts can contact us for trade rates and familiarization trips.
- Yes. We partner with colleges and universities worldwide on group learning journeys — 7-day short trips and 12-day immersive programs — built around heritage and culture preservation, wildlife conservation, community development, sports tourism and co-creation with communities. We also arrange internships of 2 to 6 months for students in fields such as conservation, community development and paramedical studies, with in-country support throughout.
- Both are world-class, and the honest answer depends on what you want. Kenya offers the Maasai Mara, more varied cultural experiences, better flight connections, and easier combination of safari, culture and beach in one trip; Tanzania offers the Serengeti’s scale and Kilimanjaro. Many of our guests combine both — we arrange the Kenya legs and work with trusted Tanzanian partners for the rest.
- Kenya is a year-round destination. June to October is the dry season and the classic safari window, with the wildebeest migration in the Maasai Mara typically between July and October. January to February is warm and excellent for wildlife; the green seasons (November–December, March–May) offer lush landscapes, fewer crowds and better rates.
- It depends on trip length, season, accommodation level and group size — from value-conscious cultural journeys to sustainable-luxury private safaris. Every Steri Tours itinerary is custom-quoted with no hidden fees, and our packages state clearly what is included. Contact us with your dates and interests for an exact quote.
- US citizens do not need a traditional visa, but Kenya requires an electronic travel authorisation (eTA), applied for online before you fly. It is a simple application, and we guide all our guests through it as part of pre-trip preparation. Always check the official Kenyan government eTA site for current requirements.
- Requirements vary by traveler and route, so we recommend consulting a travel clinic or the CDC’s Kenya page 4–6 weeks before departure. Yellow fever vaccination is required if you arrive from certain countries, and anti-malaria precautions are commonly advised for safari areas. We share a full pre-departure health checklist with every booking.
- A 50% deposit confirms your booking, with the balance due before travel. Payments are made securely to our official company accounts, and every booking is confirmed in writing with our cancellation policy attached, so you always know where you stand.
- Community benefit is built into our model, not added on. Communities co-create the experiences you join, set the terms of how their culture is shared, and earn directly — through conservancy fees, payments to elders and hosts, and salaried roles. In Laikipia, we also support cultural preservation with the Yaaku people, whose Yakunte language has only a handful of fluent speakers left.
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